While the world of Artificial Intelligence is moving forward at warp speeds, scheduling systems have appeared slow to integrate some of the capabilities of AI into their platforms.  At OnServiceMD, working with incredibly powerful open source tools, we have engaged AI to solve some of our most puzzling problems - making an optimal schedule.  Many rule based systems are available where multiple rules need to be designed, tested, and iterated to figure out a [...]

The OnServiceMD Integrated Call Schedule is a single source of truth for inpatient coverage for a hospital or health system.  By pairing powerful scheduling features for inpatient services with a unified view of all services, OnServiceMD meets all provider scheduling needs.  Having complete integration with schedules across hundreds of services, the Integrated Call Schedule brings the focus from broad, monthly schedules for a service to a focused, real-time view displaying who is on now.  [...]

On the surface, it may appear that a cancelled shifts is a simple concept.  Someone is unable to work, so their shift ends up being cancelled.  When one considers this a little further, it becomes clear that this is more complex.  With respect to required shift tallies, are there circumstances where a shift may count towards required shift tallies?  How are cancelled shifts tracked, and who is responsible for that?  Does a scheduling system [...]

We are thrilled to share some exciting updates regarding our Partner, Person On Call (POC).   The engineering team is embarking on a major update, Version 9 of the POC Call List, formerly known as "Call List Navigator."  They have begun the "Strategy & Design" phase for V9, with Development slated for this summer.  V9 will feature both a technical refresh and a significant aesthetic and usability redesign.  We're particularly excited about the latter, which [...]

Understanding where gaps exist in the schedule of any shift-based specialty, such as a hospitalist service, is critical to ensure safe and appropriate staffing.  OnServiceMD has provided insight for services in where these shift gaps exist, however the OnServiceMD Open Shift features just became much more powerful. With the implementation of the new Open Shift features in February, program leaders and administrators can get highly specific insight into its schedule gaps by leveraging powerful [...]

Any inpatient, shift-based specialty, such as a hospitalist service, needs to have a firm understanding of anticipated staffing.  Whether the schedule is completed in 3-month, 6-month, or annual blocks, forecasting staffing for a hospitalist service or other inpatient program is critical to understand where there may be shortcomings.  Deficiencies in staffing are not simple.  Given different hospitalists may work different types of shifts and be full-time or part-time, understanding a service's staffing position can [...]

With shift-based schedules, it is not only important for service leaders and administrators to keep their finder on the pulse of all staffing gaps.  Understanding where there are scheduling risks is equally important.  Frequently, people provide "heads up" information to their service leader that due to an impending family or personal emergency, they may need to be out for one or more upcoming shifts.  This uncertainly can result in a lot of anxiety due [...]

With OnServiceMD Clinicals, hospitalist programs clear insights into the volume of admissions at any point in time.  However, it is critical not only to be able to understand the pace and number of admissions,  during a period of time, but also to understanding how a hospitalist service's daytime, evening and overnight admitting resources are being utilized.  Doing so allows any program to triage with optimal efficiency, determine if additional admitting resources may be needed, [...]