Implementation occurs in a simple, 3-step process which is easy for customers to understand. Depending upon what type of implementation is chosen, an initial planning meeting allows clients to consider customizations and features that are required to meet their own needs. A follow-up meeting ensures specifications and any customizations, if applicable, are mutually understood. A final meeting involves delivering login credentials to superusers and admin users, and helps to ensure success through superuser-based strategic training. Group-wide roll-out is then targeted with the support and close involvement of OnService support, if desired.