OnServiceMD employs bank-level security to ensure that all Protected Health Information (PHI) remains fully secure from unauthorized use. OnService Solutions has the required security policies and procedures in place to ensure secure operations. Through appropriate minimum password requirements and other, proprietary software-based protections, OnServiceMD is able to mitigate other potential security risks as well.
Partnering with a national leader in server solutions, OnServiceMD ensures rapid access by end-users at all times. OnServiceMD has had total downtime of less than 60 minutes in more than 7 years of operation – response time to downtime has never exceeded 5 minutes. Given the mission-critical nature of any clinical data, OnServiceMD has robust, automated, and highly secure backup solutions to ensure that data is never lost.